Lifelong Loyal Clients

How Smart Professionals Turn Relationships Into Revenues

Relationships are the Foundation of a Long-lasting Business 

At one point or another all businesses have lost clients. The surprising truth is that 68% of those clients left because they believe the business doesn’t care about them.  

Deb Brown shows business leaders how to be strategic and intentional in the way they show appreciation to clients and nurture relationships by using "The WOW System."  

When you are intentional about your business relationships, you help your contacts get to know you, like you, and trust you. That leads to more business. Relationships are the foundation of a long-lasting business. Relationships are what produce lifelong loyal clients. 

Lifelong Loyal Clients

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It's ALL follow up!

Building business relationships is all about follow up. Whether it's following up with a prospect, or keeping in touch with referral partners, you need to keep following up to stay top of mind. Grab a copy of 50 Friendly Follow up Ideas for a variety of ideas to follow up and keep in touch. 

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Kim Duke

Okay cupcake. You’ve got big dreams for your business. You love your clients. But you may not be taking care of them the way you know you should. And if you don’t, you can kiss those big sales dreams goodbye. Deb Brown has laid out a simple plan for you to follow in Lifelong Loyal Clients. Her tips on how to systematically take care of clients AND stay on their radar are brilliant. I double dare you to buy the book and do 1 thing for your best client today. Kim Duke Founder of

John Ruhlin

Most businesses are like a bucket with a bunch of holes in it and they don’t realize how much they are losing on a regular basis. They’ll spend all this money to get the client. And then most people over time tend to take people for granted. Oftentimes when you love on people that are already loyal clients, guess what they want to do? They want to advocate for you and they want to reciprocate. Lifelong Loyal Clients shows businesses how to love on people in their business and not take them for granted. John Ruhlin Author of Giftology

Ursula Mentjes

Do you care about your clients? How much? Deb Brown tells you exactly what it takes to build a loyal client base who sticks with you through the long haul in her new book, “Lifelong Loyal Clients”. And, I’m going to guess that it’s NOT what you think—it’s much more! And, I know Deb personally, and she walks her talk and is the perfect person to write this book. Plus, it is full of gems that you can implement immediately! Grab a copy of this book for yourself and ten more copies to give to your entrepreneurial friends, clients and colleagues. This is a gift that will keep giving as your business begins to THRIVE!  

Ursula Mentjes, award-winning author, motivational speaker + sales expert  

Deb Brown

Deb Brown

About the Author

Deb Brown runs a company called Touch Your Client’s Heart. Deb works with business owners who want to build better relationships and never let an important contact slip through the cracks. She speaks to groups of business owners on how to stay-in-touch and create word-of-mouth, good will in the marketplace. 

To contact Deb for speaking engagements and bulk orders of this book, you can reach her at:

M. Shannon Hernandez

"Deb Brown has done it again! I hired her during my second year in business to help me put together a Relationship Marketing Plan. She was such a pleasure to work with, and she incorporated elements of my brand and lifestyle into the snail-mail correspondence campaign we set up. Years later, I still have lasting, meaningful connections from that process—and my business continues to grow and flourish. Now, a book! What a wonderful contribution to business owners around the world. Thank you Deb for creating a resource and tool to help people understand the power of Lifelong Loyal Clients and Referrals. Bravo!”

M. Shannon Hernandez, Marketing Consultant  

Mark LeBlanc

In your hands you hold the keys to growing your business. Keep it close and refer to it often. If you take your customers for granted, you can kiss them good-bye! Deb Brown reveals the path and plan for generating more referrals and keeping clients for life. Mark LeBlanc Speaker, Author of Never Be The Same and Growing Your Business!  

Louise Griffith

Lifelong Loyal Clients is a one of a kind book that is a must-read. This book is about growing your revenue while being of service to others. Deb has done a brilliant job of combining research to support her ideas while providing a game plan with practical strategies that are easy to implement. Many options are provided for individual marketing budgets. It is written in a style that is both informational and conversational. This is relevant knowledge with heart.

Louise Griffith M.A. founder/owner of One Shining Light Author of You Are Worth It: 52 Weeks to Honoring, Loving and Nurturing Your Soul  

Build a business with repeat clients and referrals!